How Do I?

Windsor residents are encouraged to apply for a free library card.  A Windsor library card may be used in any Connecticut public library. In addition, most borrowed materials may be returned to any public library and will be shipped to the owning library.

Windsor Residents - Adults 18 & Older

Apply for a library card in person at the Lending Desk by filling out a short application and presenting your ID with your Windsor address on it. You can choose one of the ID requirements found below.

Windsor Residents - Under 18 years of Age

Bring a parent/guardian and their valid ID to the library to fill out an application and receive your card.

Other Connecticut Residents

You do not need to apply for a Windsor Library card. You are able to use your hometown Connecticut library card.

Out of State Residents

Those who work in Windsor are eligible for a card at no charge. Card will only be valid in Windsor, not any other town in Connecticut.
Those who live temporarily in Connecticut but do not work in Windsor may apply for a card for a fee of $25.00.  Card will be valid for 6 months.

Adult ID Requirements

When you apply for a library card, the staff will validate your card after verifying your Windsor address.  Please be prepared to show documents from one of these four options: 

-CT driver’s license with Windsor address, 
-CT state issued photo ID with Windsor address (also known as “Non-driver photo ID card”), 
-Any drivers’ license, passport, green card or visa plus one of the following which must contain your name and Windsor address: 

-Checkbook, 
-Utility bill, 
-Credit card/bank statement 
-Rental/lease/mortgage agreement 

Login to Encore with your last name and library card number.

• Click on your name in the top right corner of the screen.
• To renew individual items check the items you want to renew and click Renew Marked
• 
To renew everything on your card, click Renew All
• 
The next screen asks if you would like to proceed, click Yes

You should now see a list of your checkouts with the renewal dates and the number of times the items have been renewed.

If you have any questions about your account you can always call us.  For Main Library items call 860-285-1910, for Wilson Branch items call 860-247-8960.

Is the item you want checked out? Place a hold on it to receive it when it is returned.

• Search the online library catalog, to you find the item you want.
• On the right side of the screen you will see a button for “Request it”.
• Login with your library card number (no spaces necessary) and your name.

When your item is ready for pickup we will notify you either via email, phone, and/or text message.

You can also go to “My Account” and click on “Holds.” Items ready for pickup will be marked “Ready. Must pick up by”. Additionally, holds can be cancelled if they are no longer desired or frozen, if you will be away.

Problems? Email us at library@townofwindsorct.com or call (860)285-1918

Fines and Fees

 

Late Fees
• Most items: $0.20/day
• Video games and reference materials: $1.00/day

Maximum Late Fees
• Book: $10.00
• DVD: $15.00
• Lost items: cost of item plus $5.00 processing fee

Please note: Borrowing privileges or access to Internet computers is blocked when fines equal or exceed $10.00.

Loan Periods

Most library materials are available for a 3 week loan. DVDs, videocassettes, magazines and video games may be checked out for 7 days. Quick Pick materials have a 1 week loan period for books and 3 days for DVDs.

Loan Policy

The Windsor Public Library makes the resources of the library available to the public by developing and implementing procedures and guidelines that provide fair use to the largest number of people possible.

The library director will develop policies for loaning, renewing, and reserving materials as well as policies governing late returns, lost materials, and the need to limit popular items as necessary. These policies will take into consideration the needs of the public, the amount of materials available, state and local mandates, staff recommendations, and general library practice as set forth by professional organizations and other libraries. In some cases policies at the Main Library and the Branch may differ in order to accommodate the relative sizes of their collections and staffs, differing hours of operation and other variables. Specific prices for fines and fees will be submitted to The Town Council for separate approval as part of the Town’s “Price guide to fees and services”.

The library director will modify these policies as the needs of the public and the resources of the library change and evolve. These policies will be communicated to the public by postings in the library, display on the library web page and in other library marketing publications as needed.

As a courtesy, patrons can receive email reminder notices about their account; paper notices will no longer be sent.

Those who have supplied their email addresses to the circulation desk will get an email reminder notice one day before their items are due.  When necessary, they will be sent email overdue notices if the item is still outstanding at 1 and 6 weeks.

We recommend that patrons add our email address to their address book so that their messages are not blocked.  Our email address for notices is windsorlibrarynotices@townofwindsorct.com

 

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