How Do I?

Windsor residents are encouraged to apply for a free library card.  A Windsor library card may be used in any Connecticut public library. In addition, most borrowed materials may be returned to any public library and will be shipped to the owning library.

 

 

To renew materials simply login to Encore with your name and Library Card number.

Click on your name in the top right corner of the screen.

To renew individual items check the items you want to renew and click Renew Marked

To renew everything on your card simply click Renew All

The next screen asks if you would like to proceed, click Yes

You should now see a list of your checkouts with the Renewal dates and the number of times the items have been renewed.

If you have any questions about your account you can always call us.  For Main Library items call 860-285-1910, for Wilson Branch items call 860-247-8960.

 

Explore all the options for your account in Encore!

Is the item you want checked out? You can place a hold on it.

Due to the temporary shutdown of the State Library’s DeliverIT system, you can expect significant delays receiving items from other libraries.  We want to help! We can place holds on our own items or take purchase requests.  Submit your requests here. If you have any questions don’t hesitate to contact us via phone or email. 860-285-1910 or library@townofwindsorct.com

 

Search the online library catalog, to you find the item you want.

On the right side of the screen you will see a button for “Request it”.

Login with your library card number (no spaces necessary) and your name.

Click on “Submit”

When your item is ready for pickup we will notify you either via email, phone, and/or text message.

You can also go to “My Account” and click on “Holds.”  Items ready for pickup will be marked “Ready. Must pick up by”.

You can cancel a hold from My Account. You can also freeze a hold, if you will be away.

Problems? Email us at library@townofwindsorct.com or call (860)285-1918

Loan Periods

Most library materials are available for a 3 week loan. DVDs, videocassettes, magazines and video games may be checked out for 7 days. Quick Pick materials have a 1 week loan period for books and 3 days for DVDs.

Fines and Fees

Please note: Borrowing privileges or access to Internet computers is blocked when fines equal or exceed $10.00

Late fees .20/day

Late video games $1.00/day

Late reference materials $1.00/day

Book maximum fine $10.00

DVD maximum fine $15.00

Lost items: cost of item plus $5.00 processing fee

For more information on fines and fees please see a library staff member.

 

Loan Policy

The Windsor Public Library makes the resources of the library available to the public by developing and implementing procedures and guidelines that provide fair use to the largest number of people possible.

The library director will develop policies for loaning, renewing, and reserving materials as well as policies governing late returns, lost materials, and the need to limit popular items as necessary. These policies will take into consideration the needs of the public, the amount of materials available, state and local mandates, staff recommendations, and general library practice as set forth by professional organizations and other libraries. In some cases policies at the Main Library and the Branch may differ in order to accommodate the relative sizes of their collections and staffs, differing hours of operation and other variables. Specific prices for fines and fees will be submitted to The Town Council for separate approval as part of the Town’s “Price guide to fees and services”.

The library director will modify these policies as the needs of the public and the resources of the library change and evolve. These policies will be communicated to the public by postings in the library, display on the library web page and in other library marketing publications as needed.

Reminder Notices

As a courtesy, patrons can be sent reminder notices.

Those patrons who have supplied their email addresses will get an email reminder notice one day before the item is due.  When necessary they will also be sent email overdue notices at 1 week and 6 weeks if the item is still outstanding.  We recommend that patrons add our email address to their address book so that notices are not blocked.  Our email address for notices is windsorlibrarynotices@townofwindsorct.com

Patrons who do not wish to use an email address will not receive paper notices. An email address is encouraged to help you manage your account.

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