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Who to Call?
A reference librarian will be happy to
answer any of your questions. Please call the reference
desk at (860) 285-1918.
What Kind of
Answers?
We are happy to answer a broad range of
reference questions over the telephone. Information we
frequently provide includes:
- business product evaluations, i.e.
fax machines, copiers
- new and used car pricing guides
- addresses, phone numbers of
manufacturers, professional associations, magazines and
newspapers, colleges, community groups, government
agencies (federal, state and local), attorneys,
physicians, etc.
- how to start and run a small
business/how to write a business plan
- magazine articles available on a
particular topic
- whether we own a particular item and
if it is available for loan
- proper forms of address, salutation
and spelling
- examples of business forms and
letters/legal forms
When Are We Available?
During regular business hours
Call during regular business hours for immediate assistance.
If all our lines are busy, leave a message on Library Voice
Mail and your call will be answered as soon as possible.
Please see "Voice Mail Tips" below.
After Hours
Leave a message on Library Voice Mail anytime after regular
library hours and your call will be returned after 9 a.m. the
following day, except holidays. On Sundays, calls will be
returned after 2 p.m. (except during Summer Hours, when the
library is closed on Sundays). You may also e-mail us at
library@townofwindsorct.com.
Please allow one to two business days for a reply, and be sure
to include as much information as possible in your e-mail.
Voice Mail Tips
Please speak clearly and don't
rush....
You have as much time as you need with voice mail.
Give your name and telephone number first....
If you are calling after hours, remember to give the number
where you will be the following day. If it is convenient, give
us both day and evening numbers.
State the information you need....
Please be as specific as possible. If you feel comfortable
telling us why you need the information, it is very helpful.
Some examples:
- I need information on Microsoft
Corporation because... I have a job interview on
Monday...I want to know what new software they are
developing...I want to invest in the company...I want to
write to the president to complain...I'm writing a
research paper.
- Do you own the book "Daddy"
by Danielle Steel and is it available today?
- Which libraries in the area own the
Feb. 1994 issue of "Yachting"?
- I need general information on
diabetes, as well as diabetes cookbooks and the address of
a local support group.
- Are there current magazine articles
available on Attention Deficit Disorder in adults?
All library answers are
confidential....
If it is okay for us to leave a detailed answer on your
answering machine, please say so. Otherwise, we will just
leave a message that the library called.
E-Mail
Us With Your Question!
Please be as specific as you can in your question,
giving us as much detail as possible. If you feel comfortable
telling us why you need the information, it is very helpful to
us. Allow one to two business days for a reply from our
reference staff.
Please note: reference
staff does not renew materials. To renew your materials
online, go to http://www.windsorlibrary.com,
and click on "Renew Materials" on the left hand menu
bar. Follow the detailed instructions to renew any items you
have checked out.
Click
here to e-mail us automatically, or write down our
e-mail address for future reference. You can contact us at
library@townofwindsorct.com.
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